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The SAP CRM Developer will be responsible for developing, supporting, and maintaining SAP CRM solutions, including enhancements to the Web UI, middleware integration, and CRM-specific workflows. This is a remote position reporting to the Director of SAP Architecture. The developer will work closely with business analysts and end-users to deliver effective CRM solutions that support global business operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Design, develop, test, and deploy SAP CRM components, including BOL/GENIL models, Web UI enhancements, and CRM-specific business logic.
• Maintain and enhance CRM middleware, including debugging of queues and BDOCs.
• Develop custom reports, interfaces, enhancements, and forms related to SAP CRM.
• Collaborate with functional teams to clarify requirements and translate business needs into technical solutions.
• Participate in integration efforts using IDocs, BAPIs, and Web Services (SOAP/REST).
• Perform debugging and troubleshooting within SAP CRM and connected systems.
• Ensure transport requests comply with coding standards and change management procedures.
• Prepare technical documentation for developed CRM objects and interfaces.
• Support unit and integration testing cycles with thorough issue resolution.
• Contribute to performance tuning and optimization of CRM solutions.
• Participate in code reviews and knowledge sharing with peers.

QUALIFICATIONS & EXPERIENCE:

• Bachelor’s degree in Computer Science, Information Systems, or related discipline, or equivalent work experience.
• 3+ years of hands-on experience in SAP CRM technical development.
• Proficiency in CRM Web UI development, BOL/GENIL framework, and enhancement techniques.
• Experience in CRM middleware configuration and troubleshooting.
• Familiarity with IDoc, BAPI, and Web Service integration.
• Solid understanding of ABAP and debugging tools.
• Experience with standard CRM scenarios (e.g., service management, sales, marketing) preferred.
• Knowledge of SAP FIORI, CDS Views, and OData (a plus, but not required).
• Effective communicator with strong problem-solving skills.
• · Ability to work independently and collaboratively in a fast-paced, remote team environment.