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Customer relationship management

Measure and control lead generation & sales pipeline

The evolution of the buyer’s journey over time has made running a business today more intricate than ever before. Business owners and sales professionals face the challenge of staying connected with customers, following up with prospects, identifying opportunities for upselling and cross-selling, and implementing strategies for customer retention, all while striving to sustain and grow company revenue.

Customer Relationship Management (CRM) systems serve as invaluable tools for business owners and sales teams, helping in streamlining the sales process, fostering collaboration across departments, and nurturing business relationships. These systems gather customer data from various channels and touchpoints, including the company's website, phone calls, live chat, direct mail, marketing materials, and social media platforms. Moreover, CRM systems equip customer-facing staff with comprehensive insights into customers' personal details, purchasing history, preferences, and concerns.

Partner with Gemini Consulting & Services to deploy CRM systems, whether in the cloud or on-premises, to aggregate customer data from diverse sources and applications, storing it in a centralized repository. Additionally, our tailored CRM solutions automate repetitive sales, marketing, and customer service tasks, enabling businesses to efficiently track prospects and customers throughout their buying journey, identify opportunities for upselling and cross-selling, and foster collaboration among different departments.

Measure and control lead generation & sales pipeline
Operational CRM

Enables the smooth operation of sales, marketing, and customer service tasks within businesses. It allows for the monitoring of the customer journey, encompassing activities such as managing contacts, generating leads, scoring leads, and automating marketing efforts.

Analytical CRM

Gathers and analyzes extensive customer data to aid businesses in making informed decisions based on data insights. These systems provide functionalities like data management, customer acquisition, and retention strategies through techniques such as data mining, sales forecasting, and attribution analysis.

Collaborative CRM

Enables organizations to share customer data seamlessly among internal departments and external stakeholders like vendors and partners. This sharing enhances the overall Customer Experience (CX) by ensuring a holistic understanding of customer interactions and needs.

600+ Team Members
1.5K+ Happy Clients
2K+ Successful Projects
35+ Greenfield Implementations
500+ Migration/Upgrades


Missouri, Headquarters

14567 N Outer Forty Road, Ste 475 
Chesterfield, Saint Louis, MO 63017

Middle East

Dubai, UAE

Damac Executive Heights, 19th Floor, Smart Creations Business Center, Barsha Heights (Tecom) Jabel Ali Race Course Road Dubai, UAE



Q City, B- Block, 1st Floor 109,110,111/112, Serilingampally, Nanakramguda, Hyderabad, Telangana 500 032.


7th Floor, NSIC-IMDC Building, Dharmapada Bhawan, IDCO Plot No-6, Block-D, Mancheswar Industrial Estate, Bhubaneswar-751 010