It is also important for organizations offer cross-functional training to employees. Infrastructure and IT alone will not ensure business continuity. Employees need to be there to manage and control the processes and systems. Companies should focus on building cross-functional teams that can take care of various scenarios and optimize operations. Make sure to have a shift-change process so that when one team leaves another can take over. Ensure that the staff who are working remotely are not left out of decision making. Establish a protocol, so that work from home employees have regular check-ins with their managers on deadlines and project progress.
The silver lining behind the COVID-19 cloud is that it offers new opportunities to organizations for building a more agile IT system that can be accessed remotely in a secure manner. Going ahead, pay-per-use IT models are likely to replace the existing system.
Gemini can offer you all the help you need to adapt a more flexible IT infrastructure. We can help you migrate your system and processes to the cloud. We will also train your staff so that they will be better prepared to handle any future crisis.
We at Gemini, have already tested and verified our preparedness for a crisis like COVID-19. Our resilience planning is already in place and we are going to invest more time and effort into.