In the pursuit of operational excellence, organizations are actively seeking avenues to boost process efficiencies, adapt to changing business needs with increased agility, and enhance both employee and customer experiences. Faced with a shortage of IT developers typically engaged in large-scale transformational projects, a new trend is emerging—the rise of citizen developers. These individuals, equipped with domain and process knowledge, can be quickly empowered through minimal training to utilize intuitive tools for building applications and automating processes within their respective lines of business.
Recognizing this shift, SAP has strategically invested in the citizen developer strategy, acknowledging the potential of over 230 million SAP Cloud application users globally. This strategy aims to bridge the skills gap and guide users towards becoming proficient citizen developers.
As part of SAP’s Business Technology Platform (BTP), the low-code/no-code portfolio introduces solutions designed to assist citizen developers in application development and process automation.
Customers aspire to take control and explore innovative approaches to simplify their operations. They seek automated solutions to create customer projects, dynamically adjust project prices, and effectively monitor service costs during sales rate fluctuations, particularly in service-based projects.
For expanding enterprises with global operations, managing multiple project locations presents unique challenges. Project managers dealing with large projects encounter the complexity of handling vast amounts of information daily. Manual adjustments to project prices become time-consuming and error-prone, especially when billing amounts fail to accurately reflect the correct costs due to errors or changes in sales rates.
Addressing these challenges, SAP BTP facilitates improved collaboration among customer project teams by providing tailored tools for various stakeholders, including regular users, professional makers, and tech managers. Leveraging technologies such as CAP, UI5 Web components, and mobile services, SAP BTP ensures smooth collaboration, adherence to rules, and efficient project development.
The integration of SAP Build Process Automation bot methods within SAP S/4HANA Cloud, along with pre-defined bots, provides customers with a seamless, intelligent, and highly accurate execution of business processes.
The API bot, designed by the customer within SAP Build Process Automation, facilitates the automatic updating of sales rates, ensuring efficiency even during staff unavailability. This automation proves instrumental in streamlining sales rate processing, preventing errors in the final invoice amount, and eliminating the need to reverse incoming invoices. By offering automatic updates, the system delivers precise project-specific information to customers, enhancing satisfaction and building trust.
As a global SAP partner, Gemini Consulting & Services can help enterprises leverage API bots to simplify project pricing amidst sales fluctuations. Contact us to know how the integration of SAP Build Process Automation with S/4HANA Cloud can help your enterprise.
SAP’s commitment to supporting automation programs is evident in the inclusion of a new starter pack of SAP Build Process Automation in the public edition of SAP S/4HANA Cloud since January 2023. This solution seamlessly integrates with SAP S/4HANA Cloud, enhancing existing processes by reducing processing times, improving service quality, and minimizing manual errors.
Positioned as a low-code solution in the SAP Build portfolio, it empowers business experts close to SAP S/4HANA Cloud tasks to create and automate processes, utilize Robotic Process Automation (RPA) for routine tasks, and leverage built-in Artificial Intelligence (AI) for automatic data extraction from PDFs, Excel files, and more.
SAP Build Process Automation serves as a catalyst for automating, digitalizing, and extending SAP S/4HANA Cloud, public edition processes. The unified low-code solution portfolio enables users of all skill levels to create and enhance business applications, automate tedious processes, and design engaging business sites with drag-and-drop simplicity.
The capabilities of SAP Build Process Automation extend to configuring bots that can identify and extract relevant data from emails with attachments. Utilizing pre-trained models, these bots create and post transactions within SAP S/4HANA Cloud, public edition, while also identifying unique scenarios that may require human intervention.
The content store, integrated into SAP Build Process Automation, offers a wealth of pre-built process content packages, RPA bots, and connectors designed to enhance SAP applications such as SAP S/4HANA Cloud, public edition, SAP Ariba, SAP SuccessFactors, and more.
Key functionalities of SAP Build Process Automation include the creation and management of processes and workflows through a no-code process builder. The collaboration between personas is facilitated by SAP Build Process Automation, along with BTP Services, supporting fusion team development and low-code/no-code product collaboration.
Additionally, SAP Build Process Automation features an API-based bot that automates the creation of significant projects within the company’s system. This bot reads information from an Excel-based input file, creates the projects, saves a report, and notifies the relevant personnel via email, thereby saving time, reducing errors, and increasing efficiency in the process.
SAP S/4HANA Cloud is a Software-as-a-Service (SaaS) version of the SAP S/4HANA ERP system, operating on the SAP HANA in-memory database. This cloud-based solution, launched in February 2017, facilitates efficient data access, virtual connectivity, and real-time processing, enhancing the speed of various business processes.
Functioning as a suite of integrated applications, SAP S/4HANA Cloud empowers users to strategically plan company resources according to specific needs. Through virtual departmental and functional linkages, digitalization of business processes, and adaptability to emerging trends, this solution promotes agile business development. Leveraging an in-memory database, it delivers high-performance analytics, utilizing artificial intelligence to analyze substantial data volumes – a capability previously limited to combinations with diverse hardware.
In the public cloud deployment, SAP S/4HANA services are accessible over a network open to the public. This approach emphasizes efficiency and scalability, with shared resources benefiting multiple clients. Notably, SAP manages the infrastructure, simplifying IT management. The public cloud option proves advantageous for organizations aiming for swift implementation and lower initial costs.