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ServiceNow has made its platform available in AWS Marketplace. This marks a significant stride in accelerating digital transformation and fostering innovation in cloud computing and artificial intelligence (AI). This strategic move seamlessly connects present-day cloud capabilities with the evolving technology landscape of tomorrow.

For ServiceNow customers, this is a pivotal moment as it streamlines the deployment of cutting-edge solutions and paving the way for AI integration within their operations. By embracing this collaboration, businesses can now tap into the power of AI to drive growth and co-innovate alongside AWS for future advancements.

In November 2023, ServiceNow entered into a five-year Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS), setting the stage for the launch of ServiceNow’s full suite of solutions as a Software-as-a-Service (SaaS) offering on the AWS Marketplace in early 2024.

The AWS Marketplace serves as a digital hub featuring a myriad of software options from independent vendors, simplifying the process of discovering, testing, purchasing, and deploying software customized for AWS environment. This partnership also enables companies to collaboratively develop and introduce AI-powered applications customized for specific industries, enriching crucial business workflows with intelligence.

Joint customers stand to gain from innovative purchasing models and enhanced utilization of ServiceNow solutions due to the partnership between ServiceNow and AWS. The scalability and global reach of AWS complement ServiceNow’s intelligent platform, empowering customers to optimize performance, foster agility, and establish a more adaptable infrastructure management environment.

This collaboration also facilitates leveraging AI expertise to create new automation solutions, initially targeting transformation in manufacturing, supply chain management, call centers, and cloud operations. Through this unified effort, ServiceNow and AWS aim to drive meaningful digital transformation across diverse sectors, delivering additional value to their shared customer base.

If you are an enterprise looking at opportunities to digitally transform your business to tap into new market opportunities, Gemini Consulting & Services can help you. Contact us to know how you can leverage the combined power of ServiceNow and AWS to duel your enterprise.


Explore New Opportunities

The collaboration between ServiceNow and AWS is likely to transform customer experience. Combining AWS’ expansive reach, data capabilities, and cloud expertise with the ServiceNow platform and its built-in AI solutions, enterprises are poised to embark on a groundbreaking journey in digital transformation.

At its core, the ServiceNow platform offers a suite of capabilities tailored to digitize, integrate, and automate disparate processes, streamlining workflows for enhanced efficiency.

Through this strategic partnership, ServiceNow has developed a range of integrations to elevate customer experiences in managing and utilizing AWS resources, leveraging the robust and flexible ServiceNow workflow engines.

Why Choose ServiceNow on AWS?

With a global clientele exceeding 7,700 customers, including 85% of the Fortune 500, ServiceNow’s proven track record, combined with AWS’ expansive infrastructure, ensures reliability and trustworthiness for enterprises worldwide.

As organizations seek to innovate, ServiceNow on AWS provides a dynamic ecosystem to pioneer resilient operational models. The agility and innovation inherent in AWS complement ServiceNow’s dedication to driving transformative change.


The inclusion of the ServiceNow platform in the AWS Marketplace offers customers accelerated procurement, simplified billing, and cost-effective operations through dedicated AWS resources.

ServiceNow, a premier digital workflow platform, has spearheaded organizational transformations. Its availability on the AWS Marketplace offers customers the following benefits:

Enhanced Performance and Scalability: The synergy between ServiceNow and AWS empowers enterprises to execute digital initiatives with unmatched performance and scalability, whether optimizing workflows, managing IT services, or enhancing customer interactions.

Robust Infrastructure and Security: ServiceNow on AWS harnesses AWS’ robust infrastructure and security features, ensuring enterprise data resides on one of the most trusted cloud platforms globally, guaranteeing the highest standards of data protection and compliance.

Streamlining Deployment and Administration: Utilizing AWS Marketplace offers a straightforward approach to deploying and managing ServiceNow instances. Enterprises can easily initiate and set up their ServiceNow environment with minimal effort, allowing them to concentrate on innovation rather than getting bogged down in administrative duties.

With ServiceNow on AWS, enterprises can:

Digitize operations and deliver exceptional employee and customer experiences. Drive efficiencies and reduce technical debt across the organization. Foster new and resilient operational paradigms through unified experiences.

The scalability and reach of AWS, coupled with the ServiceNow platform’s intelligent capabilities for end-to-end digital transformation, enable customers to optimize performance, maintain agility, and cultivate a more adaptable and efficient infrastructure management environment.